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The69drajc
Contributor I
June 1, 2022
Answered

Sonos Won't Play Pitbull Globalization Channel

  • June 1, 2022
  • 15 replies
  • 426 views

My Sonos App will no longer play Sirius XM's Channel 13 (Pitbull Globalization). It says no longer available, but I listen everyday in my vehicles. 

I've removed my XM account and logged in again. Same message. Anyone else?

 

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    Best answer by Airgetlam

    If all the other SiriusXM channels are playing, it’s certainly an indication of an issue with the SiriusXM server that provides your Sonos speakers their data, so it makes sense that SiriusXM would need to investigate. 

    15 replies

    newst
    Lyricist II
    June 1, 2022

    Same. It started last week for me. I can still play through the app and then AirPlay to my speakers but there is no reason we shouldn’t have it. I’m going to reach out to support. 

      newst
      Lyricist II
      June 1, 2022

      Spoke with support. They were able to isolate the issue and replicate it. After a painful 40+ minutes on hold, they will escalate it to their engendering team to work with SiriusXM to investigate and try to solve. 

        Airgetlam
        AirgetlamAnswer
        June 1, 2022

        If all the other SiriusXM channels are playing, it’s certainly an indication of an issue with the SiriusXM server that provides your Sonos speakers their data, so it makes sense that SiriusXM would need to investigate. 

        Bruce
          Wlgtv
          Lyricist I
          June 2, 2022

          Glad to know I’m not the only one. Been down for more that a week. Spoke with XM yesterday and they said there was no reported issues and would escalate. Hope it get fixed soon. 

            kbunny226
            Lyricist I
            June 2, 2022

            Same issue for about 2 weeks. It also is happening with channel 47. It just so happens those are my 2 most listened to. I also spoke with support, but they had no answer. Anyone who gets a solution, I’d greatly appreciate you posting so I can fix mine as well!

              The69drajcAuthor
              Contributor I
              June 2, 2022

              You guys are awesome, I was going to call but wasn't at home on my wifi so I figured if they wanted me to do anything it would be pointless. I've had to listen to Diplo's channel in the morning gym time lately. I knew it wasn't XM since I listen through the App & on a car radio daily so...

              nac315
              Lyricist I
              June 3, 2022

              also experiencing this issue for about a week 

                newst
                Lyricist II
                June 5, 2022

                I checked yesterday and it is back! Woo hoo! Perfect pool party station!

                  The69drajcAuthor
                  Contributor I
                  June 7, 2022

                  I checked yesterday and it is back! Woo hoo! Perfect pool party station!

                  I don't think it was yesterday morning (0430 gym time), but I see it is now. This is great but also found Diplo's channel to be awesome now too.

                  The69drajcAuthor
                  Contributor I
                  June 8, 2022

                  And now it won't play any XM channel....

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