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Contributor I
Jun 22, 2021 10:04 PM UTC

sonos warning message wifi extender

Everything was working fine, I have an arc and two sonos one, all of a sudden the system is unable to connect to the wifi, it works for a couple of seconds, stops, then I get the 

sonos warning message: wifi extender message… Please, let me know what to do. Thanks.

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    4 replies

    Lead Maestro
    Jun 22, 2021 10:14 PM UTC

    Are you using a WiFi extender? Sonos products don’t work very well connected to WiFi extenders.

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    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    Jun 23, 2021 12:12 AM UTC

    No, no, otherwise I would have tried without the extender before posting the message. 

    Just wifi, no extender.

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    Lead Maestro
    Jun 23, 2021 1:02 AM UTC

    What router are you using? Have you tried unplugging your speakers from power for about a minute and rebooting your router and phone?

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    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    Jun 23, 2021 1:45 AM UTC

    Thanks for your reply 

    I tried rebooting phone and router. I will try next unplugging the speakers 

    I hope it’ll work 

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