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Contributor I
June 22, 2021

sonos warning message wifi extender

  • June 22, 2021
  • 4 replies
  • 195 views

Everything was working fine, I have an arc and two sonos one, all of a sudden the system is unable to connect to the wifi, it works for a couple of seconds, stops, then I get the 

sonos warning message: wifi extender message… Please, let me know what to do. Thanks.

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    4 replies

    Lead Maestro
    June 22, 2021

    Are you using a WiFi extender? Sonos products don’t work very well connected to WiFi extenders.

    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    June 23, 2021

    No, no, otherwise I would have tried without the extender before posting the message. 

    Just wifi, no extender.

    Lead Maestro
    June 23, 2021

    What router are you using? Have you tried unplugging your speakers from power for about a minute and rebooting your router and phone?

    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    June 23, 2021

    Thanks for your reply 

    I tried rebooting phone and router. I will try next unplugging the speakers 

    I hope it’ll work