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mal_1977
Contributor I
May 25, 2021 3:22 AM UTC

Sonos Support Number

Tried to call 800-852-6105 from Singapore from 17:00 - 23:00 based on (https://support.sonos.com/s/contact?language=en_US) for 2 days and was greeted by a voice message suggesting the line is closed.  Does anyone knows how else i can reach sonos support?  via Email is also good.  

Thanks!

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    4 replies

    James L.
    James L.
    Retired Community Staff
    May 25, 2021 7:36 AM UTC

    Hi @mal_1977,

     

    The lines were closed for the past 2 days because they’re not open on Sundays, and Monday was a public holiday. The lines should be open today, so you should be able to get through. 

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      mal_1977Author
      Contributor I
      May 26, 2021 2:25 PM UTC

      On Tuesday I managed to get someone over the phone.  Thanks for reminding, it’s a holiday over in Europe region

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      James L.
      James L.
      Retired Community Staff
      May 26, 2021 2:27 PM UTC

      I’m glad you were able to get through. Thanks for following up :slight_smile:

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      spid
      Lyricist I
      Jul 27, 2021 8:16 AM UTC

      When calling from Singapore, I can't get pass the IVR system from mobile phone. Tried android and apple phones. My starhub Telco says that there is nothing wrong on their end.

      I can only dial thru via land line

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