Skip to main content
albertvanderiet
Trending Lyricist I
August 15, 2022

Sonos S2 app search field weird behaviour

  • August 15, 2022
  • 23 replies
  • 776 views

I am having problems with the search field in the Sonos Android app S2. 

The problem is that when I type something into the search field, after a few characters the text gets selected, and than the next character that you type deletes the already inserted text. 

Hard to explain, but watch the inserted Youtube movie, where I am trying to search for Supertramp. 

 

The problem occurs on all my devices: Samsung S22 Ultra, Oneplus 6, Oneplus 3, Motorola g7. Also my wife's Oneplus 8Pro, which uses my Sonos account. The problem does NOT occur on my iPad Air 4.

So it would be safe to say that it is not device-dependant. 

 

It is driving me crazy, it is impossible to search this way.

What I have tried so far:

  • new install of app
  • empty cache of app
  • empty data of app
  • clean install (on my new S22 Ultra) 
  • Different soft-keyboards, with all settings tried out (auto correct, autofill, spell-check).
  • Hardware keyboard
  • Voice command
  • Deleting music services

Nothing helped, what can I try more?

Is my account corrupt or something? 

 

 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    23 replies

    Show previous replies
    Corry P
    Corry P
    Sonos Staff
    October 19, 2022

    Hi @albertvanderiet 

    Well, that’s interesting and weird.

    I have SonosNet active on my own system and I also have a Roam (which is always plugged in and on), and was unable to reproduce your issue so it does indeed seem most likely to have something to do with your router. I too had (different) issues with my ISP-provided router and purchasing a better one sorted them right out. Perhaps it’s time to contact your ISP to see if there’s an updated model available?

    I’m glad you have found a way to search properly, at least.

    And, you are most welcome!

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    lazarnerd
    Lyricist I
    October 21, 2022

    Hi everybody

    So I'm facing exactly the same issues...

    Initially I was using my System in wireless mode since I've got wireless access points in my flat (not wifi repeaters, ethernet backhaul ones).

    This worked out perfectly fine up until a couple of weeks ago, it was around the same time as I've added my roam.

    I've noticed weird refresh behaviour on all clients, even the desktop app. My phone became almost unusable since it tries to refresh the connection to my sonos sytem every few seconds.

    I switched the setup to sonosnet yesterday, and all speakers are in WM:0 mode - still the same issue, no matter if my roam is connected or not.

    I've got a pretty new and powerful router in which I can fiddle around with almost everything. But I'm not sure if that'll change a lot.

    Resetting it is an option, but only as a last resort since it is one of the core components in my homelab.

    What I've noticed since switching to sonosnet, is that all the speakers are now seemingly connected to my network via ethernet when looking at my router. Also I've noticed that the associated product in my sonos system is never the one that's connected to the router via ethernet..

    Some small info about my setup:

    - Asus RT-AX89X (Main Router)

    - 3 x Asus ZenWiFi AX Mini XD4 (Access Points)

    - ip range is 10.0.0.0/8 (because of ocd reasons ;) )

    - 2.4GHz & 5GHz are splitted

    - 15 Sonos Speakers (1 Roam, 1 Amp, 1 Beam, 6 Symfonisk Table Lamps, 6 Symfonisk Picture Frames)

    - IPs are bound manually (also the access points before switching to sonosnet)

    I'm completely at a loss as for what could cause this, so any help/input at all is much appreciated! :)

      Corry P
      Corry P
      Sonos Staff
      October 21, 2022

      Hi @lazarnerd 

      I can only recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports. They would also be able to check your router for any likely culprit settings.

      What I've noticed since switching to sonosnet, is that all the speakers are now seemingly connected to my network via ethernet when looking at my router.

      This is normal and expected.

       

      Also I've noticed that the associated product in my sonos system is never the one that's connected to the router via ethernet..

      The associated product is simply the one that responds first to each session in the app. It can be any product. This is nothing to worry about either.

      I hope this helps.

      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      Terms & ConditionsAccessibility statement