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Contributor I
January 9, 2021
Answered

Sonos products connecting to a different WiFi

  • January 9, 2021
  • 2 replies
  • 220 views

half of my sonos products have switched by themselveds to another wifi netwrok in my housr. how do i get everything back under the network that i want? i have sonos boost connected to router but half of my products arent even recoginiing it. 

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Best answer by ClausN

Sounds more like your your network has lost some of your Sonos and not Sonos switching to another network by themselves.

1: Power off all Sonos

2: Restart router 

3: Wait until the router has fully restarted, before you power on Sonos one at a time, starting with the Boost.

4: Check in the app under “Settings-System-About my system” that all Sonos show as WM:0

2 replies

ClausNAnswer
January 9, 2021

Sounds more like your your network has lost some of your Sonos and not Sonos switching to another network by themselves.

1: Power off all Sonos

2: Restart router 

3: Wait until the router has fully restarted, before you power on Sonos one at a time, starting with the Boost.

4: Check in the app under “Settings-System-About my system” that all Sonos show as WM:0

Smilja
January 9, 2021

@Soundsearcher, Further remove the WiFi details from the system, they aren’t required:

On iOS or Android: From the Settings tab, tap System > Network > Networks. Select the WiFi network you'd like to remove, and tap Remove. Subsequently wait about 10 min, then go to 'Settings → System → About my Sonos System' and see if WM:0 is being displayed next to each unit.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)