Trending Lyricist I

Sonos Port digital output 'not valid' after update

Forum|Forum|3 years ago
March 30, 2023
14 replies
774 views

I am using the coax digital output from a Port to drive an Arcam SA30 Amp. Everything worked with the amp detecting a 44.1khz input. After the firmware update today, the amp says the input is ‘Not Valid’ and nothing plays. The analogue output from the Port still works OK. Is this a botched upgrade?

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Pinned Reply By Corry P

Hi @Gliderman et al

We now consider this issue fully resolved. If anyone is still experiencing problems, I recommend they get in touch with our technical support team.

Thank you for your patience.

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Corry PPinned

Sonos Staff

Hi @Gliderman et al

We now consider this issue fully resolved. If anyone is still experiencing problems, I recommend they get in touch with our technical support team.

Thank you for your patience.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

M

Mike.C

Lyricist II

I'm still having issues with my digital output when streaming using the Port. It seemed to be fixed following the latest firmware update but the problem has reappeared.

The stream just stops within 30 secs or if I adjust the volume.

Streaming works fine if using the analog output though.

I can also use the digital output with the line-in as my source. So both my cd player/receiver and my turntable play correctly.

Airgetlam

What did the technical support team say, when you contacted them?

Bruce

M

Mike.C

Lyricist II

I haven't contacted support yet because they're only available during business hours.

I was just posting in case anyone had similar experiences or had any ideas of what is happening.

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