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SirDigitalKnight
SirDigitalKnight
Enthusiast I
Oct 15, 2021 4:56 PM UTC

Sonos Playist missing from Android and iOS but show on desktop?

So I have attached all three below, anyone else seeing this since the last update?

Android Phone:

iPad:

 

Desktop app:

 

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9 replies

John B
Oct 15, 2021 7:11 PM UTC

In the mobile apps you will find Sonos playlists within My Sonos.

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    SirDigitalKnight
    SirDigitalKnightAuthor
    Enthusiast I
    Oct 15, 2021 7:15 PM UTC

    Thank you for that info! Found them. Sure would be nice if all apps where laid-out the same way to make things a little bit easier on us old folk… :joy:

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    John B
    Oct 15, 2021 8:34 PM UTC

    Thank you for that info! Found them. Sure would be nice if all apps where laid-out the same way to make things a little bit easier on us old folk… :joy:

    I agree. But the structure of 'My Sonos' was created after Sonos stopped developing the desktop controller. 

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      SirDigitalKnight
      SirDigitalKnightAuthor
      Enthusiast I
      Nov 17, 2021 7:25 PM UTC

      So it looks like they removed the “Playlists” from the Android S2 App as my playlist do not show again under “My Sonos” as you can see in the above screenshot. On my iPad (IOS) they still show up until I updated the Sonos S2 app today and now they are also missing from the IOS S2 App so they somehow have removed the playlists from the latest version…. Desktop app still show the Playlists.

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      SirDigitalKnight
      SirDigitalKnightAuthor
      Enthusiast I
      Nov 18, 2021 11:46 PM UTC

      Well looks like they have fixed it after an update to the Sonos unit itself… :rolling_eyes:

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      John B
      Nov 18, 2021 11:50 PM UTC

      No the one update involved updating app and system. You had only completed half the process. There was nothing to "fix".

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      SirDigitalKnight
      SirDigitalKnightAuthor
      Enthusiast I
      Nov 18, 2021 11:58 PM UTC

      The strange thing was all my IOS and Android devices where updated… but only when I updated the Desktop app did it say it needed to update the Sonos devices themselves…  Oh well, glad I have my main laptop with the Sonos app installed. :thinking:

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      John B
      Nov 19, 2021 8:46 AM UTC

      The strange thing was all my IOS and Android devices where updated… but only when I updated the Desktop app did it say it needed to update the Sonos devices themselves…  Oh well, glad I have my main laptop with the Sonos app installed. :thinking:

      That is surprising - after I updated the phone app I got a prompt that a system update was required.  Do you have automatic system updates turned on?  (I don’t, but you may choose to.)

      Most Sonos updates involve an update to the app and an update to the system.  I always do a manual ‘check for updates’ until I get a ‘No update is needed, your system is up to date’ message.

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      SirDigitalKnight
      SirDigitalKnightAuthor
      Enthusiast I
      Nov 19, 2021 1:05 PM UTC

      Yes, mine is set to update the system automatically overnight.

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