Sonos playing music by itself

Forum|Forum|5 years ago
October 19, 2020
2 replies
99 views

I have a Sonos One and a Play:5 that I normally stream Apple Music to. Some mornings, but not every morning, the music is playing when we go downstairs. Our kids have previously streamed Spotify, but it is not active when this happens. I have submitted a diagnostic report (878087836). Is there a way that I can access this report? Any help appreciated.

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controlav

Lead Maestro

Is it playing something from Apple Music or Spotify on these mornings?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

J

JWLAuthor

Contributor I

Pretty sure it is Apple Music (wife has found it playing most mornings). Was hoping the report could tell me which device is sending the commands to play.

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