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darkdemonac
Contributor I
December 5, 2021
Answered

Sonos Playbase won't setup room or airplay

  • December 5, 2021
  • 1 reply
  • 115 views

My sonos playbase stopped connecting via airplay. I tried resetting and setup fails at the step where the Playbase is added to a room, when setting up over wifi. On ethernet it sets up properly. Now it only works on ethernet and not wifi.

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    Best answer by ratty

    The Playbase wireless may have failed. Wire by Ethernet, submit a diagnostic, note the confirmation number and call Sonos Support. 

    1 reply

    ratty
    rattyAnswer
    December 5, 2021

    The Playbase wireless may have failed. Wire by Ethernet, submit a diagnostic, note the confirmation number and call Sonos Support. 

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