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LSD2003
Contributor I
Oct 10, 2020 10:13 AM UTC

Sonos One will not connect

having upgraded to the new sonos s2 app I have a Sonos 1 that simply will not reconnect -

factory reset multiple times -

add speaker - runs finds speaker -

Then final message is the speaker may not appear - if this happens power on and then finish using the system tab -????

 

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6 replies

buzz
buzz
Grand Maestro
Oct 10, 2020 10:21 AM UTC

If you haven’t already, temporarily wire the speaker to your network while you set up.

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LSD2003Author
Contributor I
Oct 10, 2020 10:39 AM UTC

I’ve tried that 

I have 4 other Ones that worked fine 

any ideas ?

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John B
Oct 10, 2020 1:01 PM UTC

Try powering down the speaker and router then power the router back up fully, then the speaker.

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ARL_NW
Lyricist I
Dec 30, 2020 11:44 PM UTC

Just wondering if you got a resolution to this problem?  Exact same thing is happening to me. 

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eyalcoco
Contributor I
Jan 1, 2021 4:57 PM UTC

Same here.. my Sonos one just doesnt want to connect. With a different router it worked but it was just for testing. I wonder if I will reset my app and delete my entire setup if it will work.

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Ken_Griffiths
Ken_Griffiths
Jan 1, 2021 5:01 PM UTC

Same here.. my Sonos one just doesnt want to connect. With a different router it worked but it was just for testing. I wonder if I will reset my app and delete my entire setup if it will work.

Perhaps see if some of the suggestions mentioned in this thread will assist...

 

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