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Contributor I
Jan 11, 2022 4:23 PM UTC
Answered

Sonos One SL cuts in and out like loosing signal?

I have a whole surround sound set up, Sonos Arc the Sub gen 3 and two Sonos One SL but almost all the time, my rear Sonos One SL speakers flicker in and out of sound like there loosing signal or there's an interference I notice it even more so if I pass in front of the speakers or get close to them, my wifi is strong and my router is next to my TV I Xfinity Xfi gateway with 1,200 gig speed there highest speed I can get, so I'm curios what it could be?

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    UKMedia
    UKMediaAnswer
    Jan 11, 2022 4:32 PM UTC

    The surrounds connect via a 5Ghz wi-fi signal from the Arc.  So this is most likely to be interference on that frequency or duplicate IP addresses.  Using the Sonos App, can you remove the surrounds and then re-add.  If this doesn’t fix the issue please look at my post here: Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community

    Remember: Sometimes Red Wine helps :)

    2 replies

    UKMedia
    UKMediaAnswer
    Jan 11, 2022 4:32 PM UTC

    The surrounds connect via a 5Ghz wi-fi signal from the Arc.  So this is most likely to be interference on that frequency or duplicate IP addresses.  Using the Sonos App, can you remove the surrounds and then re-add.  If this doesn’t fix the issue please look at my post here: Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community

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    Remember: Sometimes Red Wine helps :)
    Contributor I
    Jan 11, 2022 4:35 PM UTC

    Ok thank you ill look at your posts. yeah I just want it to work normally.

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