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Vokildir
Contributor I
March 13, 2021
Answered

Sonos One Red light

  • March 13, 2021
  • 1 reply
  • 602 views

Hello all. My Sonos One speaker is only 9 months old. I have a continuous red light displaying on the speaker. I'm unable to connect to it, unable to reboot and also unable to factory reset. Even holding down the 'infinity' button after power off does nothing. I'm unable to do anything with it. Has anyone got any ideas?

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Best answer by bockersjv

Contact Sonos support. They can talk you through a few things and if it still fails they can sort a replacement. 

1 reply

bockersjv
bockersjvAnswer
Local Superstar
March 13, 2021

Contact Sonos support. They can talk you through a few things and if it still fails they can sort a replacement. 

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