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Contributor I
January 3, 2021
Answered

Sonos One not showing in Airplay

  • January 3, 2021
  • 23 replies
  • 74747 views

All of a sudden, my 2 Sonos Ones are not showing up in my Airplay list.  I have not changed anything and they were working fine a couple weeks ago.  I have tried power cycling them.  

I have seen this exact issue on multiple boards and the answer is always that it’s “odd”.  How can it be odd if it is obviously happening to people on a fairy consistent basis?  Sounds like a Sonos issue that should be addressed.

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Best answer by Ken_Griffiths

zero,

Here is a list of suggestions that Apple have mentioned in the past to try to fix Airplay issues and these suggestions apply to many other Airplay compatible devices… as you can perhaps see none of the things in the list mention Sonos, so I suspect this is something for Apple to resolve, but anyhow here are some things fir you to try:

  • Plug all devices into a wall outlet instead of using battery power
  • Restart all devices and try to AirPlay again
  • Toggle off Bluetooth, or if already off, try turning it on
  • Turn off Cellular Data
  • Disconnect from any other Bluetooth devices (like speakers)
  • Connect to the same WiFi network
  • Reset your network settings on your iDevice in Settings > General > Reset > Reset Network Settings
  • Update iOS, and speaker firmware/software
  • Move your devices away from other electronics
  • Renew your devices DHCP lease via the router configuration pages or reboot the router
  • Switch off any security software and VPN software installed on the broadcasting device

23 replies

Lyricist I
April 1, 2023

I had one of the Sonos zones disappear but followed guidance:

  1. Updated to latest iOS 15.x
  2. Restarted Wifi router(s) - Mesh network of 2 satellites
  3. Restarted the Sonos One amps

Back up and running!

Worked for me:

  • Restart iPhone (not sure if this was necessary)
  • Reboot Wifi router (from the Wifi provider app, I didn’t unplug it)
  • Unplug power cords on all sonos devices
Lyricist III
November 23, 2023

I have six different types of Airplay device including a Sonos Roam, a Sonos One and a Sonos playbar. I only ever have a problem with the Sonos One. It’s cured with a router reboot.

Router reboots are a nuisance. 

I repeat, I have never had a problem with other Airplay devices, including other Sonos devices.

And no, I really don’t want to have to play music through the Sonos service 🤦🏼‍♂️

Lyricist I
March 22, 2024

same issue.   tried to resolve with the instructions above and nothing.