Sonos One Gen 1 won't connect

Forum|Forum|5 years ago
January 18, 2021
1 reply
137 views

Since the latest app update, my sonos one wont connect.

Have done a factory reset and have it connected to the route.

I had a mare getting my Play 1’s connected back to my Beam, all was working fine….grrr well done sonos.

Any ideas on the One?

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Ken_Griffiths

As you’ve already done a factory reset and still no joy setting it up when wired to the router, I would perhaps just contact Sonos Support and see what they say… you can contact/chat to them via this LINK

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