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AuthenticallyMe
Contributor I
Mar 3, 2021 2:51 PM UTC

Sonos One and T-MOBILE home internet service

I just switched from Spectrum internet to T-MOBILE home internet but can't get my Sonos One speakers connected back to the WiFi. Does Sonos One work with T-MOBILE wireless home internet service? When I do the setup, it recognizes my T-Mobile network but my Sonos system can't be added to the network. Thanks for any help. I would hate to go back to Spectrum after I've cut the cord completely. 

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    melvimbe
    melvimbe
    Mar 4, 2021 1:19 PM UTC

    So that means I need to purchase an internet plan with someone else, right? Wow, first HULU, now my Sonos. So much for cutting the cord. 

    Thanks everyone for all your help.

    AuthenticallyMe

     

    That’s not what I said at all.  Nothing wrong with your internet plan, I’m just not sure that the device you were given by T-Mobile acts like a normal home router, allowing devices connected to it to communicate with each other as well as connect to the internet.  You can go get a router separately.  This is what I, and many others actually do...use a third party router setup (often mesh network) instead of or in addition to the device provided by whatever internet service provider you use.

    As far a ‘cutting the cord’, I’ve only heard that in reference to dropping your cable or satellite TV service, in favor of using over-the-air antenna and/or streaming services.  Wasn’t aware that it implies getting internet from a wireless provider instead of wired service.

     

    Not sure I agree with Danny on this. 

     

    I’m not sure I agree with me either, hence I used uncertain language. I searched through the user manual looking for the words ‘DHCP’, ‘IP’ , anything that would talking about assigning internal IP addressed.  Not very reassuring.

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    Danny
      AuthenticallyMeAuthor
      Contributor I
      Mar 4, 2021 10:50 PM UTC

      Good news! I was able to reconnect my Sonos One speakers using an ethernet cable, although I had to connect each one separately. But now they both work and I was able to pair them for stereo sound.

      Thanks so much to everyone who helped me. 

       

      AuthenticallyMe 

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      Ecklipse
      Lyricist I
      Mar 24, 2021 2:09 PM UTC

      @AuthenticallyMe I just received my trash can a few days ago and getting awesome speed up to 300Mbs. I too unable to connect my Sonos wirelessly to my network using my T-Mobile gateway. Did you take the trash can to each speaker and connect via Ethernet to allow it on your network?

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      AuthenticallyMeAuthor
      Contributor I
      Mar 24, 2021 6:11 PM UTC

      Yes, that’s exactly what I did.

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      Ecklipse
      Lyricist I
      Mar 24, 2021 6:16 PM UTC

      @AuthenticallyMe So I spoke with Sonos support today.  They asked if I had an Ethernet cable as a fail safe. But they had me go into the App> Setting> Network> here I remove my older network from even my new one. From here I was able to connect to the Nokia gateway.  Just happy to get it working.

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      AuthenticallyMeAuthor
      Contributor I
      Mar 24, 2021 6:29 PM UTC

      Awesome!

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