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BirianiB
Contributor I
May 29, 2021
Answered

Sonos not connecting when I'm not in the same room

  • May 29, 2021
  • 2 replies
  • 92 views

I have one Sonos in my bedroom, and can only connect to it when in the same room physically. Even if I start it when I'm on the room, when I leave it disconnects. Any suggestions?

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Best answer by controlav

Your mobile device does not communicate with your speaker directly (except during setup), it only ever communicates with your wifi router.

Unless you are using Bluetooth however, when Bruce’s response is the one to take.

2 replies

Airgetlam
Airgetlam
May 29, 2021

What is the music source you’re playing? How is it being played?

For instance, if you’re using Bluetooth to send the audio signal from your phone to the speaker, moving to another room may block the signal from from your phone going through the wall to reach the speaker. 

Bruce
controlav
controlavAnswer
Lead Maestro
May 30, 2021

Your mobile device does not communicate with your speaker directly (except during setup), it only ever communicates with your wifi router.

Unless you are using Bluetooth however, when Bruce’s response is the one to take.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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