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Jasonjamesb
Contributor I
May 23, 2021 2:36 AM UTC
Answered

sonos move flashing orange, no other power

My Sonos move has been working perfectly. Today, while playing music, it just stopped and now the front orange light is flashing and no other power / light will turn on. 
 

I have tried leaving it on the charging station and using a USB-C charger, I’ve tried all the reset options of holding the power or connect button for a various number of seconds. Nothing is working. 
 

Please help. 
 

Thank you 
Jason

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GuitarSuperstarAnswer
Lead Maestro
May 23, 2021 2:49 AM UTC

Have you tried resetting the Move by following these steps?

  1. Take Move off of the charging base.
  2. Hold the power button for at least 5 seconds, or until the status light turns off.
  3. Wait 10 seconds.
  4. Press the power button or place Move back onto its charging base.

How long have you had the Move?

"Receive with simplicity everything that happens to you." - Rashi
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1 reply

GuitarSuperstarAnswer
Lead Maestro
May 23, 2021 2:49 AM UTC

Have you tried resetting the Move by following these steps?

  1. Take Move off of the charging base.
  2. Hold the power button for at least 5 seconds, or until the status light turns off.
  3. Wait 10 seconds.
  4. Press the power button or place Move back onto its charging base.

How long have you had the Move?

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"Receive with simplicity everything that happens to you." - Rashi
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