Enthusiast I

Answered

sonos just updated some of my speakers to S2 - thus separating my system

Forum|Forum|4 years ago
November 16, 2021
19 replies
466 views

Sonos just updated some of my speakers making them S2 - thus separating my system - so now my system no longer works as one, I didn’t update to S2 for this reason, but the latest S1 update has done it! One would think sonos are trying to “brick” our devices AGAIN!!!

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Best answer by Gillydior

My current Linux computer does not have a date when it will be bricked by the software.

As I am the only one with access to my sonos system I doubt that someone else has updated it, I did press the update system on the S1 app (Not update to S2) and then the following happened;

All my S2 compatible devices no longer worked and the app said to update to S2!

However as I didn’t do an update on one of my computers the system will still work from that, however I would still like the whole S1 phone app to control my system…..

Show previous replies

jgatie

It is literally impossible for Sonos to force an upgrade to S2. S2 requires you to download and install the S2 app, which Sonos cannot do, it must be done manually by the device user.

So, no malicious anything at work here.

G

GillydiorAuthorAnswer

Enthusiast I

My current Linux computer does not have a date when it will be bricked by the software.

As I am the only one with access to my sonos system I doubt that someone else has updated it, I did press the update system on the S1 app (Not update to S2) and then the following happened;

All my S2 compatible devices no longer worked and the app said to update to S2!

However as I didn’t do an update on one of my computers the system will still work from that, however I would still like the whole S1 phone app to control my system…..

J

John B

The system is the system. The apps are just controllers that show you what is there. What you have just written makes no sense whatsoever.

melvimbe

My current Linux computer does not have a date when it will be bricked by the software.

Bricked? I was talking about dropped support. I assume you were as well as your speakers all still work.

As I am the only one with access to my sonos system I doubt that someone else has updated it, I did press the update system on the S1 app (Not update to S2) and then the following happened;

All my S2 compatible devices no longer worked and the app said to update to S2!

However as I didn’t do an update on one of my computers the system will still work from that, however I would still like the whole S1 phone app to control my system…..

Your last statement doesn’t make any sense. You would need to install the S2 application on your computer in order for you to be able to control your S2 speakers. Also, the controller and speakers need to be on the same software version. I’m guessing you actually have the S2 app on your phone as well, and did the update there. Either you didn’t realize it, or you have and don’t want to admit it since you’ve already gone down the road of blaming Sonos. Either way, factory reset your S2 speakers, remove the S2 app from every device, and reinstall speakers on S1.

Danny

G

GillydiorAuthor

Enthusiast I

Update;

I’ve just discovered that one of my computers has the S2 version (yes I must have updated to it) so I’m guessing that this is what has caused the problem, thanks Danny (and everyone else) I will try a factory reset on the speakers tomorrow.

Airgetlam

Hopefully, that particular speaker is not a Sonos One SL, which can’t be downgraded (for reasons I don’t personally understand), as @106rallye mentioned earlier in the thread.

Bruce

J

John B

Just to make sure. Do not reset the speakers that are still on S1. You need an existing S1 system to be able to reset and add the ones updated to S2.

C

cuball

Contributor I

I did the update yesterday as well and none of my devices are now working either. I am still on S1 OS but nothing works at all. I will need to now go research what is going on as I just did the “Oh Sonos update left click, left click, left click done….” I did not see if there was any information that I needed to know as I usually trust Sonos. I guess now I have to QA them as well in my house. This is just awesome.

J

John B

Start by powering off your router and Sonos devices. Power the router back on fully then your Sonos devices.

Please then post back.

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