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Contributor I
Aug 12, 2024 2:46 PM UTC

sonos doesn't work anymore after apple update ios.17.6.1

I thought we finally put the Sonos problems behind, but after last update of apple update ios.17.6.1 the Sonos app is lifeless. It doesn’t even open. Thankfully SonoPhone always works. Handy as a back-up just incase. 
 

I’m not even going to and try and fix this, just make sure that I won’t buy extra speakers etc for a while

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5 replies

Contributor I
Aug 22, 2024 12:41 AM UTC

Hi. I’ve spoken to Sonos & helped to connect my music. Remove Apple Music in Sonos & reinstall  

Hope this helps you too. 

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buzz
Grand Maestro
Aug 22, 2024 1:09 AM UTC

@Paulvgb,

17.6.1 starts up for me. Have you force closed? If this doesn’t help, uninstall and reinstall the controller. Don’t Factory Reset SONOS players without additional consult. Take care not to setup a new system during the re-install, you want to join an existing system.

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PaulvgbAuthor
Contributor I
Aug 22, 2024 5:17 AM UTC

@ Both,

Thanks, I have uninstalled and reinstalled to current system, and everything works like a charm now. Cheers

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Lyricist I
Sep 1, 2024 5:30 PM UTC

@Paulvgb,

17.6.1 starts up for me. Have you force closed? If this doesn’t help, uninstall and reinstall the controller. Don’t Factory Reset SONOS players without additional consult. Take care not to setup a new system during the re-install, you want to join an existing system.

Thanks. I had use for this just now when experiencing the same issue as Paul. 

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PaulvgbAuthor
Contributor I
Sep 1, 2024 10:17 PM UTC

Hi Buzz

Thanks. I did end up doing that eventually, and it all works now. Still a bit slow starting up, but at least it works now. It must be in the software, this slow start; was fast before the app update, almost instantaneous. We shall see……

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