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Contributor I
Jul 18, 2023 8:40 PM UTC
Answered

Sonos Connect:AMP volume keeps lowering by itself

I have a sonos connect:Amp that recently just started lowering the volume by itself!

 

it was working normally until today!

 

I did submit a diagnostic report and the diagnostic number is 1869534414

i have restarted the sonos and restarted my phone!

 

i have 2 other connect amp and only one of them is having this problem!

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Lead Maestro
Jul 18, 2023 8:55 PM UTC

Unplug the Connect:Amp from power for a couple of minutes and reboot your router and phone.

"Receive with simplicity everything that happens to you." - Rashi

1 reply

Lead Maestro
Jul 18, 2023 8:55 PM UTC

Unplug the Connect:Amp from power for a couple of minutes and reboot your router and phone.

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"Receive with simplicity everything that happens to you." - Rashi