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Cjg2288
Contributor I
May 1, 2021 8:39 PM UTC

sonos connect amp no sound output

We use our sonos for our patio area. Has always worked great until this year.  Sonos shows the sound playing but there is no output. I factory reset the system multiple times, updated the Sonos S1 app, installed the Sonos 2 app (says it’s not compatible), and tried a few other things.  Any help is appreciated !

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    1 reply

    buzz
    buzz
    Grand Maestro
    May 1, 2021 9:27 PM UTC

    Likely, there is a hardware issue. I suggest that you submit a Diagnostic and follow up with SONOS support.

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