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Cjg2288
Contributor I
May 1, 2021

sonos connect amp no sound output

  • May 1, 2021
  • 1 reply
  • 100 views

We use our sonos for our patio area. Has always worked great until this year.  Sonos shows the sound playing but there is no output. I factory reset the system multiple times, updated the Sonos S1 app, installed the Sonos 2 app (says it’s not compatible), and tried a few other things.  Any help is appreciated !

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    1 reply

    buzz
    buzz
    Grand Maestro
    May 1, 2021

    Likely, there is a hardware issue. I suggest that you submit a Diagnostic and follow up with SONOS support.

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