Sonos Connect:Amp flashing amber/white

Forum|Forum|2 years ago
November 27, 2023
4 replies
322 views

I have a Sonos Connect:Amp that has been working great until recently. I have read through several similar posts in here and performed some troubleshooting, perhaps the most helpful to highlight is after reconnecting the amp to the app, the light is white. I have no speakers plugged into the amp and I attempt to play music to the amp and it immediately begins to flash white/amber. Any suggestions?

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Best answer by Ken_Griffiths

Ah okay, In that case it maybe best to perhaps submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.

Ken_Griffiths

As it’s an Amp, see if this Sonos Support article will perhaps assist you to resolve the matter…

https://support.sonos.com/en-us/article/no-sound-from-amp-with-a-flashing-orange-and-white-light

M

MarcachusettsAuthor

Contributor I

That’s the troubleshooting I followed that had me test without the speakers connected to the amp.

Ken_GriffithsAnswer

Ah okay, In that case it maybe best to perhaps submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.

M

MarcachusettsAuthor

Contributor I

Thank you, good sir. I’ll get right on that. Much appreciated.

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