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Contributor I
Apr 6, 2021 3:27 PM UTC
Answered

sonos connect

Hi I have currently lost my connect from my system I have tried to reconnect but it won’t work. I have tried a factory reset but it won’t reset I just have a fast flashing white light.I have been trying to reconnect for ages what do you suggest?

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ClausNAnswer
Apr 6, 2021 4:47 PM UTC

If you followed the steps to reset but don’t succeed, call Sonos support. Your Connect may be failing.

A white flashing led normally indicates that the Connect is about to start up.

4 replies

Apr 6, 2021 3:46 PM UTC

Have you tried rebooting your router?

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Contributor I
Apr 6, 2021 3:57 PM UTC

I have not but I will try and respond thanks

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Contributor I
Apr 6, 2021 4:30 PM UTC

That never worked

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ClausNAnswer
Apr 6, 2021 4:47 PM UTC

If you followed the steps to reset but don’t succeed, call Sonos support. Your Connect may be failing.

A white flashing led normally indicates that the Connect is about to start up.

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