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Contributor I
Jul 17, 2018 2:57 PM UTC
Answered

Sonos Bridge Not Working

I have three Sonos Play 3 speakers and a Sonos Bridge. The system is 3 or 4 years old. The bridge stopped working; the speakers seem to have power but the bridge appears to be dead. No lights; just doesn't seem to turn on. Is there a way to confirm whether the bridge is working and if I need a new bridge what should I purchase. I looked at available products and it seems that the bridge is no longer available, but it can be purchased on Amazon.
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    ratty
    rattyAnswer
    Jul 17, 2018 3:40 PM UTC
    The BRIDGE power supply has probably failed. You can get compatible replacements on Amazon if you want.

    But do you really need the BRIDGE any more? The players can work directly off your router's WiFi if you have decent coverage. Wire one of the PLAY:3s to the router in place of the BRIDGE. Power it up, wait a few minutes, and check that all the speakers appear in the controller. Then go to Advanced Settings/Wireless Setup and enter your WiFi details. You can then unwire the PLAY:3 and put it back where it came from. Give the system a couple of minutes to flip over to the WiFi.

    12 replies

    Stanley_4
    Grand Maestro
    Jan 28, 2019 5:02 AM UTC
    Did you set up the WiFi credentials in your Sonos while you had it wired? What does the About My Sonos screen show for your WM: info?
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    Lyricist I
    Jan 30, 2019 5:53 PM UTC
    Stanley - that worked. Thank you.
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