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Mike-prez
Contributor I
June 8, 2024
Question

Sonos Boost

  • June 8, 2024
  • 7 replies
  • 283 views

Is Sonos boost no longer supported?  After most recent Sonos App update I was unable to find my system.  After disconnecting Boost and resetting WiFi router I was able to reconnect but no longer able to find Sonos Boost.  I tried factory reset on boost but never get to point where light turns steady green.  I have it dosconnected from system for now.

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7 replies

James Truelove
Prominent Collaborator II
June 8, 2024

I never understood why anyone needed it,  if its not showing, unplug it

 

does your system work ?

DeanShaw
Enthusiast I
June 8, 2024

I never understood why anyone needed it,  if its not showing, unplug it

 

does your system work ?

I bought one because the Beam that was set up in our bedroom upstairs kept dropping off the system. As soon as I added a Boost it cured the problem, probably because we plugged the Boost in to the router.

    James Truelove
    Prominent Collaborator II
    June 8, 2024

    Ok

     

    fair enough…

    so most likely a network coverage thing.??

     

    if your network coverage was in good shape wouldnt need the boost.

    in the meantime, if you unplg the boost does everything else function

     

     

    106rallye
    106rallye
    June 8, 2024

    So does the Boost still show on the web app? https://play.sonos.com/en-us/web-app

    DeanShaw
    Enthusiast I
    June 9, 2024

    Ok

     

    fair enough…

    so most likely a network coverage thing.??

     

    if your network coverage was in good shape wouldnt need the boost.

    in the meantime, if you unplg the boost does everything else function

     

     

    Unplugged the Boost earlier today, just opened the app and according to it nothing is connected. Plugged the Boost back in and all working again. Didn’t try going through the procedure to set my speakers up as with all the trouble people seem to be having I didn’t want to mess it up.

    DeanShaw
    Enthusiast I
    June 10, 2024

    So does the Boost still show on the web app? https://play.sonos.com/en-us/web-app

    Yes it does.

    DeanShaw
    Enthusiast I
    July 31, 2024

    Update. Recently updated my fibre broadband with TalkTalk who supplied an Eero router. I’ve now connected all my speakers to that wirelessly so no longer using the boost.

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