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minhchien0207
Contributor I
March 12, 2024
Answered

Sonos beam gen 2 as PC Speaker (windows)

  • March 12, 2024
  • 21 replies
  • 8090 views

Specs: 

  • mainboard: TUF GAMING Z690-PLUS WIFI
  • VGA: ASUS TUF Gaming GeForce RTX 4070 Ti

I bought Beam 2 and want to connect with a PC but no sound can be heard from the HDMI port base on the mainboard or VGA, I changed to using Sonos HDMI to optical but still silent, what do I need to config or do something to beam 2 working? Thanks a lot.

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Best answer by nik9669a

This may help too: 

 

21 replies

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minhchien0207Author
Contributor I
March 13, 2024

Yesterday, I tested again and have some results: 

  • PC → Sonos HDMI → Monitor → OK => Sonos HDMI ok
  • PC → Sonos HDMI + Sonos HDMI to optical → Beam gen 2 → no sound
  • TV → Sonos HDMI + Sonos HDMI to optical → Beam gen 2 → no sound => I think Sonos HDMI to optical has a problem

Or HDMI port on Sonos beam gen 2 has problem.

nik9669a
Senior Virtuoso
March 13, 2024

Are you sure you’ve configured your pc to send a signal to that HDMI port? Or to the optical port?

What signal does the Sonos app report that it’s receiving?

Have you spoken with Sonos support to see if they have any suggestions?

106rallye
106rallye
March 13, 2024

Or your PC does not do HDMI-ARC and neither does the TV (or HDMI-CEC wasn’t turned on)?

minhchien0207Author
Contributor I
March 13, 2024

Or your PC does not do HDMI-ARC and neither does the TV (or HDMI-CEC wasn’t turned on)?

I changed to use through optical base on mainboard, but no heard sound. :(

nik9669a
Senior Virtuoso
March 13, 2024

Or your PC does not do HDMI-ARC and neither does the TV (or HDMI-CEC wasn’t turned on)?

I changed to use through optical base on mainboard, but no heard sound. :(


I’ll ask you again: 

What signal does the Sonos app report that it’s receiving?

Have you spoken with Sonos support to see if they have any suggestions?

 

    minhchien0207Author
    Contributor I
    March 13, 2024

    Or your PC does not do HDMI-ARC and neither does the TV (or HDMI-CEC wasn’t turned on)?

    I changed to use through optical base on mainboard, but no heard sound. :(


    I’ll ask you again: 

    What signal does the Sonos app report that it’s receiving?

    Have you spoken with Sonos support to see if they have any suggestions?

     

    • Yes, if I play with airplay it ok.
    • No, I haven't spoken with Sonos support before. But I will try to contact them to ask about this
    controlav
    controlav
    Lead Maestro
    March 14, 2024


    I’ll ask you again: 

    What signal does the Sonos app report that it’s receiving?

    Have you spoken with Sonos support to see if they have any suggestions?

     

    • Yes, if I play with airplay it ok.
    • No, I haven't spoken with Sonos support before. But I will try to contact them to ask about this

    Still no answer to what does the app report it is playing? (When it is not working over optical).

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      minhchien0207Author
      Contributor I
      March 14, 2024


      I’ll ask you again: 

      What signal does the Sonos app report that it’s receiving?

      Have you spoken with Sonos support to see if they have any suggestions?

       

      • Yes, if I play with airplay it ok.
      • No, I haven't spoken with Sonos support before. But I will try to contact them to ask about this

      Still no answer to what does the app report it is playing? (When it is not working over optical).

      • I don't understand the app report what does this mean, I try to see it all in the app but don’t see any log or report, Can you support or guide me? Thanks.
      • Yes, I spoken with Sonos support before, but they told me: “While there may be a possibility to get audio via a computer with a Beam, we can not guarantee it or troubleshoot it as it was designed for TV audio, not PC audio., We can't exactly advise regarding a computer connection to the Beam as it was not designed to work with computers.”
      nik9669a
      Senior Virtuoso
      March 14, 2024

      In the Home Screen for your room containing the Beam, it will show the format of the video signal - DD5.1, DD2.0, etc. This will indicate whether the pc is sending any data to your Beam. What does it show? 
       

      Also, to check: Do you get a video image using the pc optical connection? What if you plug the lead into your tv, so the pc sound and picture should play through the tv? 

        average_customer
        Lyricist II
        May 28, 2024

        If I'm not wrong try to check if your motherboard has Realtek hardware, which has no license for using driver for optical out. You need external usb card, if you use optical out from Asus motherboard, Realtek driver is to blame.

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