Contributor I

Sonos application not Accessible

Forum|Forum|1 year ago
July 22, 2025
10 replies
164 views

I am receiving a same vicious message : Connection expired, no access to the Server.. Do you have issues… I am considering to drop Sonos return with Bose. Sonos application seems to be very unstable. Can you please fix it .

I have 2 sonos Era, 1 ARC Ultra, 1 Sub 4. I just want to enjoy the music.

Best regards.

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AjTrek1

What? Can you send a screenshot of what you’re seeing. I’ve never had a message saying “connection expired”.

Together Everyone Achieves More = T.E.A.M.

buzz

Grand Maestro

What is the source of your music? Online service? Local library? TV application?

C

charbour

Contributor I

Penses pas que cela provienne de Sonos, plutôt ton Wi-Fi ou ton provider.

AjTrek1

This also sounds like some sort of time share for internet access? Although that would be a very unique situation. I’ve heard of such in RV parks.

Please tell us more about your internet service and network.

Together Everyone Achieves More = T.E.A.M.

JRSmith42

Lyricist III

I am receiving a same vicious message : Connection expired, no access to the Server.. Do you have issues… I am considering to drop Sonos return with Bose. Sonos application seems to be very unstable. Can you please fix it .

I have 2 sonos Era, 1 ARC Ultra, 1 Sub 4. I just want to enjoy the music.

Best regards.

I know this isn’t helpful but I’ve never seen a message like that. My Sonos app is working just fine (iOS version.) I have around 20,000 music tracks in the Music Library, and I’ve found only one bug in the latest version of the app. Maybe tell us what your source is?

JackRabbit

D

ducksauce

I get [a similar] error as the OP. One or more times per day.

JRSmith42

Lyricist III

I get [a similar] error as the OP. One or more times per day.

When you get this screen, what are you trying to access? The music library?

JackRabbit

D

ducksauce

@JRSmith42

I’m accessing or refreshing the web app from my computer.

JRSmith42

Lyricist III

@JRSmith42

I’m accessing or refreshing the web app from my computer.

Hmm...when I do that I get: (After login)

I wish I could help but this one is a mystery. Maybe contact Sonos on this one.

JackRabbit

JRSmith42

Lyricist III

@JRSmith42

I’m accessing or refreshing the web app from my computer.

I just thought of something. IF you are using some sort of VPN, shut it down and try again. I had problems with certain sites that were related to them not liking the IP address I was presenting. If not, just ignore. Just a thought.

JackRabbit

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