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Contributor I
July 4, 2021

Sonos App shutting down using Samsung phone

  • July 4, 2021
  • 1 reply
  • 40 views

Hello,

When I play from my device or from my music library after a minute or so the Sonos app shuts down, it works with radio and Spotify.

I have tried rebooting router and reinstalling the app.

I am using a Samsung S20. It works in other devices without issue.

I have the latest updates for Sonos and my phone.

Any help would be appreciated.

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    1 reply

    Ken_Griffiths
    July 4, 2021

    Perhaps see if any information in this link below assists at all:

    https://support.sonos.com/s/article/3198