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Mscanlan
Contributor I
May 3, 2021

sonos app lost two speakees

  • May 3, 2021
  • 1 reply
  • 36 views

Yesterday I installed my new Sonos arc.  As soon as it was installed my move and one SL disappeared from the app.   The strange thing is that I can still play music on both directly from Spotify.  This makes me think it is a Sonos app issue and not a network issue.  Please advise. 

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    1 reply

    GuitarSuperstar
    Lead Maestro
    May 4, 2021

    Try resetting the app under App Preferences and reboot your phone. If that doesn’t work, reboot your router and unplug the One SL from power for about a minute. Reboot your Move by following these steps: https://support.sonos.com/s/article/3636?language=en_US

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