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Contributor II
Sep 5, 2024 4:32 AM UTC
Answered

sonos app doesnt detect connect 2

I recently bought a used connect 2. When I connect it to my wired network. Sonos app s1 detects it but tells me to use Sonos app v2. However in sonos app v2 doesn’t detect the device. I tried factory reset (press play and up button while powering up) it flashed amber for a few second and then go green. Did I miss something? Did the previous owner forget to transfer ownership or something?

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106rallye
106rallyeAnswer
Sep 5, 2024 5:34 AM UTC

If your Connect (gen 2) has been reset, the previous owner transferring ownership or not does not matter.

1 reply

106rallye
106rallyeAnswer
Sep 5, 2024 5:34 AM UTC

If your Connect (gen 2) has been reset, the previous owner transferring ownership or not does not matter.

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