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ManuelGarduño
Contributor I
May 19, 2024
Answered

Sonos App

  • May 19, 2024
  • 8 replies
  • 439 views

I just recently updated my Sonos app and I am finding it really hard to follow. I almost always use the app to play music from my turntable via the line entrance; however, there doesn’t seem to be a direct link to the line entrance in the new version of the app and only after some (wasted) time of the record playing the app finally recognizes the line input and will start playing. This is a horrible experience. I want my money back. And I still haven’t said anything about volume control. It’s absolutely horrendous. Please fix these issues NOW!!! 

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    Best answer by Bugibabreeze

    There should be a way of rolling back to the old version (although that wasn’t great). It’s absolutely awful and virtually impossible to navigate 

    8 replies

    BugibabreezeAnswer
    Contributor I
    May 19, 2024

    There should be a way of rolling back to the old version (although that wasn’t great). It’s absolutely awful and virtually impossible to navigate 

      robokitty
      Enthusiast II
      May 19, 2024

      please - re-release the controller that worked!

       

        mrovnak
        Lyricist I
        May 19, 2024

        The new App is not functional at all - I can't switch between zones and can't play from my local NAS. What the f@ ck sonos? Get it together!

          ryanhearsthings
          Lyricist I
          May 20, 2024

          New controller virtually unusable.  I have torn my network apart trying to make it work.  Previous app was functional at least.  I can't find my system now.

            Tangox2
            Contributor II
            May 20, 2024

            Wonder how many customers out there cannot access their music on thousands of $$$$ of gear?   Can you feel a class action coming on?

              john_6
              Contributor I
              May 20, 2024

              New app is not good. Regularly sends message..oops something wrong try again. also can't delete a queue.

              Is old app still available for download.  My expensive system is unusable

               

                JerPa
                Lyricist I
                May 20, 2024

                New app does not work properly.

                It decides for us which room we can listen to.

                very very disappointing!

                  pianomstr
                  Contributor I
                  May 31, 2024

                  Amen!  I have a turntable connected to Port (named Turntable) and I have an arc soundbar grouped with the Port.  My turntable sounds through the Arc just fine. Problem is I use the Arc also for TV sound and to stream music in my master bedroom (the Arc is named master bedroom).  When i ask my voice assistant (Sonos or Alexa) to play music on “master bedroom” I hear nothing. When I open the app I see the music playing on “Turntable” and have to manually group it again with “Master Bedroom.”  I’ve tried turning the Arc setting to “ungroup on autoplay” both on and off. Doesn’t seem to affect the issue I’m having at all.  I had used the Port and Arc grouped previously with no issue. My system hasn’t changed, though the app had been upgraded and Sonos Voice added since I setup my Port and Arc. I’m at my wit’s end with this and tired of having to manually control these speakers.  

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