Sonos app

Forum|Forum|4 years ago
December 6, 2021
1 reply
53 views

I have a Beam and a one that are 2 years old not working well with Sonos app. Should I be using S1 or S2 app? Should I have the original Sonos app & S2 loaded or just S2?
My problem is the sound fades in and out and Alexa drops off. I use it with a Sony android smart TV.

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Best answer by GuitarSuperstar

You can use either app. If you just have the Beam and One, I would recommend using just the S2 app.

I would also try unplugging both speakers from power for a couple of minutes and reboot your router and phone.

G

GuitarSuperstarAnswer

Lead Maestro

You can use either app. If you just have the Beam and One, I would recommend using just the S2 app.

I would also try unplugging both speakers from power for a couple of minutes and reboot your router and phone.

"Receive with simplicity everything that happens to you." - Rashi

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