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Contributor I
Apr 24, 2026 7:32 AM UTC
Answered

Sonos Amps running on S1

Hi I have some Older active Sonos amps and they keep comining up update software available , when i select this it keeps failing.

How can this be rectified as it is very frustrating.

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Pools-3015
Prodigy I
Apr 24, 2026 11:31 AM UTC

Sounds like its trying to get your speakers running on the new app. Look at your serial numbers to make sure ALL the amps are compatible with the new app, otherwise you will need to stay on the S1 app in order to control the amps from a single app.

 

3 replies

Stanley_4
Grand Maestro
Apr 24, 2026 7:41 AM UTC

Sonos Amps on S1? Are you sure they aren't Connect Amps or even older Zone Amps?

If the latter you can power down all but one, hook it to Ethernet temporarily and try the update.

Long, 50 plus foot, Ethernet cables are cheap on Amazon or the like.

 

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Pools-3015
Prodigy I
Apr 24, 2026 11:31 AM UTC

Sounds like its trying to get your speakers running on the new app. Look at your serial numbers to make sure ALL the amps are compatible with the new app, otherwise you will need to stay on the S1 app in order to control the amps from a single app.

 

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Contributor I
Apr 27, 2026 12:08 PM UTC

Thanks for the feed back , its not that they are to old they wil be staying on the S1 app.

 

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