Sonos Amp plays music on its own randomly.

1 reply
83 views
Translate All

In a house with 5 amps, one zone plays music on its own randomly.

Why?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Sotiris C.Answer

Sonos Staff

Hello @Iggy HiFi, welcome to the Sonos Community!

Do you by any chance use a Voice Assistant enabled product in your household and connected your Sonos system to it?

I would suggest for the next time this happens, Submit Diagnostics within 10 minutes and contact our Support Team.

They have tools at their disposal to provide you with advice and information, specific to your system and what it reports. They can also see how the music was initiated.

I hope this helps.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.