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Contributor I
July 28, 2024
Question

sonos amp - hardwired speakers not working in one room

  • July 28, 2024
  • 11 replies
  • 548 views

I have a Sonos amp with speakers from two rooms hardwired into it. It’s been working great until recently. Now music only plays in one room, and I can’t figure out why or how to fix it. I’ve tried turning system completely off and also rebooting WiFi router and then the Sonos amp. This hasn’t worked. Any ideas? The amp shows up in my app, but I don’t see anywhere to select rooms or speakers. Can someone help me? 

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11 replies

Contributor I
August 3, 2024

Thank you both for your responses…I’m not really sure what to do now. I was a bit fooled by the wiring guy and what I saw on the Sonos website. I thought I had found a solution because the wiring guy says there is power for the speakers to connect to and then they can be linked to the amp through Bluetooth or WiFi? Obviously this is outside of my area of expertise. It sounds like my only real option is to find someone to re-run the wires, which is very discouraging as we’ve just finally finished our home building project and I hate to pull cabinets out and tear through walls now. If anyone has any other ideas please share them. Thank you all again for your help.