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Contributor I
Jan 10, 2024 12:59 PM UTC
Answered

Sonos Amp does not switch to WM 0

Hi!

I have seen this issue here multiple times, but I so far I did not found a solution:

My new Sonos Amp does not switch to Sonos Net (wm 0). It always stays on wm 1. And causes then problems when beeing in the same group as the other, wm 0 devices - at least I think this is the reason why I have dropouts and unreachable sonos systems ;) As long as the Amp its on its own, every thing seems fine.

So: Any idea about how I can convince the Amp to switch? WifI signal is ok there. But I am no Sonos Techi to know what else I can do/switch/toggle…

 

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106rallye
106rallyeAnswer
Jan 10, 2024 7:36 PM UTC

Do you own any Sonos devices that do not do Sonosnet? If not, delete the wifi credentials from your system. The Amp will not have another choice than to connect to Sonosnet.

4 replies

Airgetlam
Jan 10, 2024 2:59 PM UTC

Sometimes, the device needs a reboot, by unplugging it from power for a minute or two. 

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Bruce
106rallye
106rallyeAnswer
Jan 10, 2024 7:36 PM UTC

Do you own any Sonos devices that do not do Sonosnet? If not, delete the wifi credentials from your system. The Amp will not have another choice than to connect to Sonosnet.

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Contributor I
Jan 11, 2024 8:46 PM UTC

Do you own any Sonos devices that do not do Sonosnet? If not, delete the wifi credentials from your system. The Amp will not have another choice than to connect to Sonosnet.

Seemed to have worked ;) Took some time but finally the Amp decided to join the SonosNet

Thank you! 

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Contributor I
Jan 11, 2024 8:46 PM UTC

Sometimes, the device needs a reboot, by unplugging it from power for a minute or two. 

Thanks for your suggestion, but the pure reboot did not do the trick.

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