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Contributor I
January 29, 2025

Sonos Amp buzzing

  • January 29, 2025
  • 14 replies
  • 297 views

My Sonos Amp has a buzzing/humming sound coming from inside the unit. It is very audible even when no music is playing and speakers are disconnected. My local shop and the Sonos support have been unable to resolve the issue.

Because it is out of warranty, Sonos will only offer a 30% discount on a new one. I am very hesitant to buy another when this issue could happen again (it seems to be a known issue when searching communities).

Very disappointing response from Sonos. This is a high end piece of kit and should be backed up by Sonos. Anyone had this issue or had a better resolution?

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14 replies

cc1874Author
Contributor I
February 4, 2025

What would you do!?

On a serious note, is the Amp on a hard surface / AV unit? Could the buzzing be supressed by placing on a rubber/foam type mat? 

Yeah I’ve tried moving it to different surfaces. It’s usually on a solid wooden table, but sitting it on the carpet makes no difference. It’s an internal electrical sounding hum/buzz.

cc1874Author
Contributor I
February 4, 2025

Can you physically move the AMP to a location where the buzz is not so annoying?

Yeah I could do that but I find the noise to be a bit disconcerting. I worry its a fire risk. That’s probably not the case but that’s how abnormal it sounds.

buzz
February 4, 2025

Of course we don’t know exactly what is going on inside the unit, but it is not likely to be a fire risk. Usually this sort of issue is a physical breakdown of a transformer or coil

As the name implies these parts are a coil of wire, wound close together. Efficiency can be improved if the coil is wound on an iron “core”. Efficiency can be further improved if this core is a collection of laminated iron slides, rather than a single piece of iron. As current flows in a wire, there is a magnetic field, and forces. Since there are mechanical forces, the slides can vibrate unless tightly clamped together. Sometimes this clamp deteriorates and the vibration becomes painfully audible.

While this is a typical failure, it does not exhaust the possibilities. Another possibility is that an internal component might be drawing more current than expected, overpowering the clamp. In this is case, I expect that there will be a complete shutdown soon.

This could be a relatively straightforward DIY repair for you or a friend. You could purchase a failed “for parts” unit — that hopefully is not on the same track as your unit — then scavenge your part. Note that SONOS will not accept a unit for the 30% credit if the unit has been dissembled.

Stanley_4
Grand Maestro
February 4, 2025

DYI is at your own risk, the internal voltages are deadly if you put a finger in the wrong place.

If you don’t know your way around inside consumer electronics seek out a skilled friend.