Contributor I

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sonos amp 1gen (zoneplayer 120) external speakers no sound

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Hi,

I did install a Sonos amp 1 gen with Turntable on my Sonos system ( 4 x play5 , 2 x play3) .

sound from Turntable is perfect to All my sonosspeakers in All the rooms but I have no sound on the external speakers which are plugged in the amp. Statuslight on the amp is continous white , so ok.

what is the problem?

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106rallyeAnswer

You could make a diagnostic and call Sonos.

Is the volume turned on on the Connect Amp? Did you choose the line in as a source? And maybe (not to make fun of you, but sometimes it is best to start at the very beginning) is it really a Connect Amp, not a Connect?

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Contributor I

The amp is ZP120 so yes amplifier and no connect.

volume is on

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Contributor I

Line in as source

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106rallyeAnswer

You could make a diagnostic and call Sonos.

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