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Missionsparta
Enthusiast II
Oct 22, 2022 5:01 PM UTC

Sonos 24/7 Support

Why do I often get where I am u able to get a hold of someone for the 24/7 support? I'm calling right now and being told by a recording that it is after hours. There is no after hours with 24/7 support. Lol. I'm trying to get a warranty issue started before the item goes out of warranty.

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4 replies

jgatie
jgatie
Oct 22, 2022 5:33 PM UTC

Where does it say you get 24/7 phone support?

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    MissionspartaAuthor
    Enthusiast II
    Oct 22, 2022 7:53 PM UTC

    Where does it say you get 24/7 phone support?

    Go to support. It says 24/7 right there. And I tried chat also and that isn't going

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    jgatie
    jgatie
    Oct 22, 2022 8:50 PM UTC

    Go to support. It says 24/7 right there. And I tried chat also and that isn't going

     

    I specifically said "phone support", which is boldly marked with the hours it is available.

    And I was just able to connect via chat.

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    MissionspartaAuthor
    Enthusiast II
    Oct 23, 2022 2:44 AM UTC

    Go to support. It says 24/7 right there. And I tried chat also and that isn't going

     

    I specifically said "phone support", which is boldly marked with the hours it is available.

    And I was just able to connect via chat.

    Alight, chill. Misread then phone support. Add. The chat still gives me no one. I don't know why people like you respond to threads with the intention of being abrasive. Have a beer. 

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