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Sonski
Contributor I
June 26, 2021

Sonos 2 notification stopping use of S1

  • June 26, 2021
  • 1 reply
  • 50 views

I cannot get onto S1 App due to constant ‘Use Sonos S2 app’ message covering the whole screen. I’ve changed in profile for only email notifications but this is stopping me using my system at all. HELP. So annoyed with it all after spending so much money!

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1 reply

James L.
James L.
Retired Community Staff
June 28, 2021

Hi @Sonski,

 

Are you able to provide a screenshot of the message covering the whole screen? To my knowledge, there should only be a banner at the top of the screen that doesn’t cover any controls or functions, and will allow you to continue using the S1 controller app. 

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