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Sonski
Contributor I
Jun 26, 2021 1:47 PM UTC

Sonos 2 notification stopping use of S1

I cannot get onto S1 App due to constant ‘Use Sonos S2 app’ message covering the whole screen. I’ve changed in profile for only email notifications but this is stopping me using my system at all. HELP. So annoyed with it all after spending so much money!

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1 reply

James L.
James L.
Retired Community Staff
Jun 28, 2021 7:42 AM UTC

Hi @Sonski,

 

Are you able to provide a screenshot of the message covering the whole screen? To my knowledge, there should only be a banner at the top of the screen that doesn’t cover any controls or functions, and will allow you to continue using the S1 controller app. 

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