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Contributor I
May 16, 2021
Answered

Sonos 1 making crackling noises

  • May 16, 2021
  • 2 replies
  • 110 views

My S1 is making crackling noises and is sounding awful. Any recommendations on how to rectify this?

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Best answer by Corry P

Hi @laelnino 

Welcome to the Sonos Community!

Apologies for the delay in replying - as you had replied to yourself, your topic wasn’t flagged as “needing a reply”.

As with all audio quality issues, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

2 replies

laelninoAuthor
Contributor I
May 16, 2021

Diagnostic number is 1485105795

Corry P
Corry PAnswer
Sonos Staff
May 18, 2021

Hi @laelnino 

Welcome to the Sonos Community!

Apologies for the delay in replying - as you had replied to yourself, your topic wasn’t flagged as “needing a reply”.

As with all audio quality issues, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein