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laelnino
Contributor I
May 16, 2021 2:07 AM UTC
Answered

Sonos 1 making crackling noises

My S1 is making crackling noises and is sounding awful. Any recommendations on how to rectify this?

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Corry P
Corry PAnswer
Sonos Staff
May 18, 2021 8:18 AM UTC

Hi @laelnino 

Welcome to the Sonos Community!

Apologies for the delay in replying - as you had replied to yourself, your topic wasn’t flagged as “needing a reply”.

As with all audio quality issues, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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2 replies

laelninoAuthor
Contributor I
May 16, 2021 4:21 AM UTC

Diagnostic number is 1485105795

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Corry P
Corry PAnswer
Sonos Staff
May 18, 2021 8:18 AM UTC

Hi @laelnino 

Welcome to the Sonos Community!

Apologies for the delay in replying - as you had replied to yourself, your topic wasn’t flagged as “needing a reply”.

As with all audio quality issues, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

Translate
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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