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Carmody
Contributor I
March 27, 2021

Songs cutting off before end

  • March 27, 2021
  • 2 replies
  • 380 views

Dear all

Since all messages on the topic I found were closed for further comments, I’m opening a new message.

 

I’m using both Deezer and Qobuz and while streaming, lots of songs (not all) are cuts at the end.

Looks like the system is pre-uploading the next song but then… cut current one… not so nice.

I bought Sonos for the super practical side and sound quality and I bought a Qobuz subscription to enjoy high res sound.

 

I sent a diagnostic: 1474760468

 

Thanks for your help.

 

Regards

 

C.

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2 replies

GuitarSuperstar
Lead Maestro
March 27, 2021

Try rebooting your router or connecting one of your Sonos speakers directly to the router with an ethernet cable.

"Receive with simplicity everything that happens to you." - Rashi
CarmodyAuthor
Contributor I
March 28, 2021

Hi

Thanks for this feedback.

I already tried several times the rebooting / disconnecting all my stuffs / reconnecting but it didn’t help.

 

When you propose to connect the speakers to the router, when do I have to unconnect the speakers from the routers please - how will this help ?

I have my router on one part of the room and the playbase / One SL in other part… the idea is not to live with cables around.

Thanks

Regards

 

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