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Avid Contributor I
Nov 3, 2020 12:34 PM UTC

SiriusXM once again has stopped working on Sonos

This seems to be a recurring problem and I haven’t seen any solutions that occurred in the past and somehow got resolved.   Anybody know what’s going on?

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19 replies

Contributor I
Nov 3, 2020 3:26 PM UTC

Same here.  This happens so frequently that Sonos has lost me as a customer.  I used to LOVE my Sonos system.  Now it is more of a source of anger and frustration.  On hold time with Sonos Support just makes things worse.

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Airgetlam
Nov 3, 2020 3:58 PM UTC

It is now reflected as an issue on https://status.sonos.com

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Bruce
Lyricist I
Nov 3, 2020 5:32 PM UTC

Still not working, although status has been changed as fixed.

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Lyricist II
Nov 3, 2020 5:59 PM UTC

Working for me again!

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Contributor I
Nov 3, 2020 6:31 PM UTC

Had the same issue and posted about it too..but then it just resolved itself on its own and is working again.  Frustrating though!

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Lyricist I
Nov 3, 2020 7:49 PM UTC

The fix was bizarre, had to you use a test account provided by tech support to enable sirius, then my personal login worked for sonos1 and 2.

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TwincamanAuthor
Avid Contributor I
Nov 3, 2020 8:17 PM UTC

Seems to have self resolved here.

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Lyricist III
Feb 12, 2021 6:15 PM UTC

I install Sonos systems and I have struggled with this with random clients. My solution is to show them how to open the XM App on their device and Airplay to Sonos. Problem is gone and plays just fine.

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Lyricist I
Apr 27, 2021 11:12 PM UTC

This seems to be a recurring problem and I haven’t seen any solutions that occurred in the past and somehow got resolved.   Anybody know what’s going on?

This is definitely a recurring issue. Mine has been out since Saturday , April 24, 2021.  It typically restores within 24-48 hours but not this time. 

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