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Contributor I
Apr 20, 2021 6:30 PM UTC
Answered

setting up roam - error code 800

i keep getting error code 800 on my new roam.  says check network connection -  how ?  i go to network under settings and it asked me to sign in everytime.  I sign in and then it just pops up the setup problem screen again.  So frustrating.  This ain’t an Alexa setup for sure.

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    Airgetlam
    AirgetlamAnswer
    Apr 21, 2021 3:19 AM UTC

    I would recommend that you call Sonos Support directly to discuss it.

    When you speak directly to the phone folks, there are more options available for them to assist you.

     

    Bruce

    1 reply

    Airgetlam
    AirgetlamAnswer
    Apr 21, 2021 3:19 AM UTC

    I would recommend that you call Sonos Support directly to discuss it.

    When you speak directly to the phone folks, there are more options available for them to assist you.

     

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    Bruce