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Match101
Contributor I
Jan 22, 2024 12:53 AM UTC
Answered

setting up port- error code 800 verifying app

When trying to connect my PORT, I get an error code when it tries to verify the app. I have reset the internet, the speakers, uninstalled the app, but nothing has worked. 
 

someone please help!

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buzz
buzzAnswer
Grand Maestro
Jan 22, 2024 2:32 AM UTC

If your PORT is wireless, I suggest that you wire it to the network for this update.

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3 replies

Ken_Griffiths
Ken_Griffiths
Jan 22, 2024 1:28 AM UTC

Maybe first try the things mentioned here…

https://support.sonos.com/en-us/article/error-800-when-updating-sonos

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    Match101Author
    Contributor I
    Jan 22, 2024 2:06 AM UTC

    As stated above, all of those things were tried. Thanks for trying to help though

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    buzz
    buzzAnswer
    Grand Maestro
    Jan 22, 2024 2:32 AM UTC

    If your PORT is wireless, I suggest that you wire it to the network for this update.

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