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Contributor II
Sep 18, 2021 2:43 PM UTC
Answered

Search function in S1 app not finding anything

Hi, for some reason when I use the Sonos S1 search function on any of my devices (2 iPads and 2 iPhones) it doesn’t find anything. 

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mattjazzAnswer
Contributor II
Sep 27, 2021 12:14 PM UTC

Hi, I’ve solved the issue. Because of a recent iOS update I had to re-authorise all of my accounts within the Sonos app. 

5 replies

Lead Maestro
Sep 18, 2021 2:46 PM UTC

Try rebooting your devices and router.

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"Receive with simplicity everything that happens to you." - Rashi
mattjazzAuthor
Contributor II
Sep 18, 2021 3:11 PM UTC

Hi, thanks but I’ve tried that a few times. 

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Corry P
Sonos Staff
Sep 23, 2021 11:38 AM UTC

Hi @mattjazz 

Welcome to the Sonos Community!

Are you still having this problem? If so, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
mattjazzAuthorAnswer
Contributor II
Sep 27, 2021 12:14 PM UTC

Hi, I’ve solved the issue. Because of a recent iOS update I had to re-authorise all of my accounts within the Sonos app. 

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Corry P
Sonos Staff
Sep 27, 2021 12:20 PM UTC

Hi @mattjazz 

Thanks for updating us, and I’m glad to hear you’ve fixed the issue!

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein