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Contributor II
Jun 9, 2021 10:20 AM UTC
Answered

S2 app stopped working

Out of the blue, the S2 app stopped working on my iPhone. When I access it, their is a beige screen the says “Sonos” for about 10-15 seconds and then it closes. I can’t access any other info or play music. Thanks

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Ken_Griffiths
Jun 9, 2021 11:41 AM UTC

I would remove the App and reboot the phone. Ensure the device has sufficient storage/memory free, then reinstall the App and try again. 

On first opening of the App you will need to reconnect to the existing system and give permission to access the local network etc. NB beta iOS software is not supported by the Sonos App (if applicable).

1 reply

Ken_Griffiths
Jun 9, 2021 11:41 AM UTC

I would remove the App and reboot the phone. Ensure the device has sufficient storage/memory free, then reinstall the App and try again. 

On first opening of the App you will need to reconnect to the existing system and give permission to access the local network etc. NB beta iOS software is not supported by the Sonos App (if applicable).

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