Skip to main content
Contributor I
July 15, 2025
Answered

Room with sonos AMP and Sub4 but the AMP is physically in a different room. Sub 4 connectivity issue

  • July 15, 2025
  • 17 replies
  • 485 views

I have a room set up in the Sonos app

 

The sub 4 is physically in this room

There are 3rd party wall speakers also in this room connected back to a sonos amp.

However the sonos amp is physically in a different room and hard wired to the network (comms room).

 

Open the Sonos app - tap into the room - under products I see both

-Amp

-Sub 4

but I can only tap into Amp under products and from there I can turn wifi on/off under the connection settings (usually have wifi off on all products they are hard wired in but this amp I am using wifi only).

However, I can’t tap into sub 4m only Amp.

So I go back and tap into Amp and enable wifi. 

 

Then I try play music in the room - sub 4 is silent. 

If I physically move the sub 4 to the comms room it works.

 

So I have a sinking feeling that the sub 4 needs line of sight to the amp? Please tell me I’m wrong….

 

Is there no way to put the sub 4 on the wifi and let it link up with the Amp for the room over the network?

 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by Stanley_4

Don't know if it would help but have you tried connecting both to your router with Ethernet? 

Connecting via wifi doesn't provide the low latency connection needed tor sound to be in sync between Sonos compo ents and the TV picture.

17 replies

melvimbe
July 16, 2025

​@soundspeaker 

I think the Sonos developers with an experience background of many years will have good reasons to use the dedicated home theater internal 5 ghz wifi or the ethernet lan cable connection. The standard router wifi imho can be influenced by too many factors and connection quality could be some kind of lottery. 

I get this point, but Sonos supports grouping rooms through the standard router wifi, and that includes HD atmos audio, which should be much more bandwidth then sending bass to a sub. In a situation where you’re playing TV audio and you can’t buffer the audio, yes, but I don’t think there is a technical limitation when you are streaming music.

 

I would argue that Sonos hasn’t enabled subs to operate through the wifi router rather than directly connected to the Sonos speaker/amp it’s bonded to mostly because it’s not a high priority development.  The volume of people who want to bond a sub to an amp with the amp a far distance away, with no TV audio involved,  is pretty low.  It may be a factor of just not breaking what isn’t broken just to appeal to a small set of protentional customers.  Indeed, there are probably more people who would use the feature to ‘cheat’ and try and move a single sub around to multiple rooms, rather than buy multiple subs or unbond/bond the speaker each time you move your sub.

Danny
Contributor I
July 16, 2025

The only comment I’d add is to consider the impact of “pollution” on the 5Ghz band.

 

This bonded 5Hhz device to device wireless link (sonosnet?) is taking channels from an already tight 5Ghz band. Like the way HP printers enable “Wireless direct printing” by default and drown out a full 80Mhz width of channels on the 5Ghz band.

Also with the bonded, it looks like the Sub 4 is a child of the Amp so the DHCP request passes through the Amp. Some DHCP servers don’t like this as it looks dodgy so I would say some people have reported issues like this.

 

It would be great to have an advanced option to completely disable all bonding device to device wifi broadcasting and just use the existing wifi network.

 

Anyway, I don’t care now that I know it works wired. 

 

Thanks again everyone

Enthusiast II
July 16, 2025

​@Outburst 

If Sonos allowed the Sub to join the house WiFi, it would cause more issues than it solves, as many people use the Sub for home theatre. There would be people on here moaning that the Sub isn’t working in sync with the TV - but they’d be manually grouping it instead of bonding it…

And most people not using their Sub for home theatre will usually place it near the speaker they are wanting to enhance, not having the sub and speaker 50m apart…

 

Well I specifically talked about non-TV playback, I do agree for that it’s problematic, but it’s not uncommon to have Amps in a tech room somewere with only speaker wires running to the separate rooms. When you want to use a Sub there and don’t have Ethernet you have a problem. And as said, this kind of setup worked fine with the Connect:Amp.

Schlumpf
Virtuoso
July 16, 2025

And also just to add…

The old connect amp is not a home theater device. So 2,4 ghz connection to Sub is fine. 
That also would probably work well for the Sonos Amp in music mode. The „problem“ imo is, that Sonos for the Amp would have to switch between 2,4 ghz standard wifi connection and 5 ghz internal home theater wifi each time depending on using music or tv mode. 
Edit: 

If there is no tv mode used (no hdmi connection) and also no rearspeakers bonded, the Sonos Amp could work the same like a connect amp. 
But I doubt Sonos will enable 2,4 ghz sub connection just for this rare usecase. 

Ralf
melvimbe
July 16, 2025

​@Outburst 

If Sonos allowed the Sub to join the house WiFi, it would cause more issues than it solves, as many people use the Sub for home theatre. There would be people on here moaning that the Sub isn’t working in sync with the TV - but they’d be manually grouping it instead of bonding it…

And most people not using their Sub for home theatre will usually place it near the speaker they are wanting to enhance, not having the sub and speaker 50m apart…

 

Well I specifically talked about non-TV playback, I do agree for that it’s problematic, but it’s not uncommon to have Amps in a tech room somewere with only speaker wires running to the separate rooms. When you want to use a Sub there and don’t have Ethernet you have a problem. And as said, this kind of setup worked fine with the Connect:Amp.

 

The problem is that having the option to directly bond a sub to amp via 5 GHz, or bond a sub to amp via local wifi while losing TV audio capabilities...is probably too complex a decision for the typical Sonos consumer to have to make. While I agree that may people will  still use long runs of speaker cable and central location for amps, it’s not necessary with Sonos, and probably rather rare that a user wants these long runs and a wireless sub.

As far as this sort of setup working for the Connect:Amp, I’m not sure that wasn’t always the case. I could be misremembering, but Subs have always been required to directly bond with the speakers.  That may have been 2.4Ghz at one point, allowing for a greater distance between the sub and Connect: Amp, but it was always a direct connection, rather than connecting through the home router.

Danny
Contributor I
August 15, 2025

Unfortunately I have the same situation: Sonos Amps in central rack connected to speakers in remote rooms.  The amps were too far away from the subs in the room so would not connect via sonosnet and wouldn’t work on WiFi, so I went through the effort to connect the subs via Ethernet.

 

Unfortunately, now I have a new issue: the sub sound is delayed and the music sounds terrible and garbled.  I can hear the bass behind the music from the speakers. As I understand it this is because the amp plays the music directly, it is virtually instantly transmitted via the speaker wires to the speakers, but the bass signal has to to through my router first and then through the Ethernet to the Sonos Subs.   All of that takes just long enough to create a garbled mess.

 

This is massively disappointing and makes Sonos Amps and Sonos Subs really ineffective for any sort of whole home central distribution system.  I suspect this could be fixed with some sort of software delay from the amps to the speakers.  Has anyone found a fix for this or should customers simply avoid Sonos for a central distribution system.  I, unfortunately, have multiple rooms I already paid for.

Airgetlam
August 15, 2025

Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it? Don’t post the resulting diagnostic number here, they get sensitive about GDPR.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

My suspicion is the Sub delay you’re experiencing is due to network issues, but I have no real explanation for the garbledness (if that’s a word). Which is one reason I’m suggesting a diagnostic, and a call. There really could be data that we in the public (you, included) can’t see, and might possibly explain the issue’s you’re experiencing. 

Bruce