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noop
Contributor I
February 13, 2022

Repair after power surge

  • February 13, 2022
  • 2 replies
  • 644 views

Hello!

 

In the apartment complex, we live in, the central electrical wiring was burning, causing massive power surges in the entire house that destroyed many devises including 4x Play:1 speaker.

I bought the Sonos speakers in 2014 in Germany and meanwhile moved to Delhi, India. I am looking now for any way to get them repaired without having to send them around the world. Does Sonos themselves provide such a service or can anybody recommend an independed repair shop in the Delhi NCR area?

 

Thank you!

 

Best,

Fabian

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    2 replies

    GuitarSuperstar
    Lead Maestro
    February 13, 2022

    Sonos doesn’t repair damaged speakers. And finding someone to repair them will be difficult and potentially more costly than purchasing new speakers or used speakers on eBay. That’s why in these situations, it is helpful to have renter’s insurance. Were the Play:1s plugged into a surge protector?

    "Receive with simplicity everything that happens to you." - Rashi
      noopAuthor
      Contributor I
      February 14, 2022

      Hi GuitarSuperstar,


      thank you for your reply.
      Unfortunately, as I just recently moved from Germany to India, we did not have renter’s insurance for this apartment yet.
      Also, the speakers where not plugged into a surge protector. I never thought about that, as those things in Germany practically never happen. I guess, I will buy some surge protectors for my device here in India.


      Best,
      Fabian

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